Hi, I'm Laure, a researcher, product person, and problem solver.
I can help you get the insights that matter from your customers and people you want to serve.
- Learn how to design and implement discovery research, UX research, and community programs to help your company derisk innovation and deliver value.
- Build a holistic program of input across your organization.
- Create repeatable process to make sure you have the insights you need when you need them.
For the quick version, here's my CV.
I help product teams and startups understand user needs and behaviour to advance growth, activation and acquisition. To put it simply, I help you ask the right questions so you can discover how your products can solve problems and matter to the people who buy or use them.
You can learn more about my consulting work at Maximum Value.
I’ve been a UX and product researcher for many years and helped build products people care about at Marco Polo app (Head of Research), Notion (Senior Product Manager), and Olark (Chief Storyteller). I'm currently the founder of GetWith, a platform for conversations in communities. I’ve helped clients develop skills to learn from customers and systems to create repeatable pipelines of participants. Whether you’re in B2C or B2B, I can help you set up discovery, usability, and insights programs that will give you the edge over your competitors and develop products people love.
I've spent my career in Vancouver, BC and New York City, and am now based in Portland, OR.
Please get in touch if you need strategic help or just want to chat. I'm always looking for new opportunities to learn, collaborate, and share knowledge.
I've had the opportunity to lead workshops and speak at SXSW, Grace Hopper Celebration, Mind the Product Leadership Forum, Optimal Workshop Roadshow, Product Camp Cascadia, Product Camp Seattle, Lean Startup Week Unconference, The Action Forum to Stop Loneliness and Isolation, PyGotham, The Conversation, Hot Docs, SF Film Society, IFP Doc Labs, and Independent Film Week, among others.
I serve on the board of the Prosocial Design Network and sit on the Virtually Human Working Group at the Aspen Institute, and mentor at All Tech Is Human. I am the organizer of the Synapsistic neuroscience meetup, as well as a co-orgainizer of ProductTank PDX, and previously co-hosted the monthly group CopyNight NYC. I've served on several other nonprofit boards in the past, including Women in Film and Television Vancouver, Out On Screen, YouthCo AIDS Society. I served on the steering committee for the Innovate/Activate conference and on the Women's Film Preservation Committee at New York Women in Film and Television.
As a learning addict who is interested in communication and storytelling, I've hosted several radio shows (WFMU, WNYU, and WQFS); worked on a documentary project on Artificial Intelligence and the Singularity; published a number of articles and interviews; and enjoy geeking out on neuroscience and civil liberty, and most of all, learning itself.
Please excuse the basic style of this website, which is hand-coded for fun!