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The Four Villains of Product Management
Introduction to Agile and Lean Practices for Product Management
The Science of Lean Product Management: Ash Maurya on Process
Data-driven, not ego-driven culture: Rohini Pandhi, Product Lead at Square
Customer Success starts with being there when they need you
!Push it! How CustomMade.com gives their customers the push they need
Shortcuts: type less and talk to customers quickly
Get our status when you need it: Updates on downtime
Cutomerelate NYC: The customer is always right now
Customerelate SF II: How to build a culture of great customer service
Copynight NYC (Social Media Week)
How Marketers Stay Productive: Laure Parsons of Olark
Acceleration (A documentary work-in-progress)
Synapsistic: Learning & Neuroscience